App version
Open Settings and look under About. If the problem began after an update, say which version you used before.
Help
Help with ZBrowser.
Something not working, or a question about what ZBrowser does? Send an email. A few details up front make it much easier to look into.
Email is the only way to reach us: [email protected]. There is no help desk and no guaranteed response time.
Reporting a problem
What to include.
The "Report a problem" button starts an email with these headings already filled in. Short and specific is best.
Windows version
Windows 10 or 11 and, if you know it, the build number from Settings, System, About.
What happened
What you did, what you expected, and what happened instead. Quote any error message exactly.
Steps to repeat it
A short list of steps, and whether it happens every time or only on one website.
Please leave out passwords and anything private. If a problem only happens on one website, include its address only if you are comfortable sharing it.
Organizational use
ZBrowser is free for personal use. Using it for work, or on a computer provided by an employer, school, library or other organization, needs written permission first. To ask, send an email saying who you are, how you would use it and on how many computers. Each request is considered individually and may be refused. ZBrowser does not currently have a paid edition or business support.